Captive Portal is not triggered automatically - Walled Garden issue

Owned by Support
Last updated: Jul 03, 2016
1 min read

The Captive Portal is not triggered automatically when is the testing domain accessible. Testing domain depends on specific Operating System. Please read more details at Operating System and Browser Capabilities and Behaviours

To fix the issue, please follow these steps:

  1. Check and update your Walled Garden settings
  2. Restart your WiFi equipment (router, access point...)
  3. Check your Walled Garden settings work properly
    1. How to test it on Android you can find at Captive Portal on Android
    2. How to test it on iOS you can find at Captive Portal on iOS
    3. How to test it on Windows you can find at Captive Portal on Windows 

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