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- Check and update your Walled Garden settings
- Restart your WiFi equipment (router, access point...)
- Check your Walled Garden settings work properly
- If step 3 steps 3 fails, try to use work-around solution described at https://socifi-doc.atlassian.net/wiki/x/h4Fand add the following IP ranges to the Walled Garden List
- Check your Walled Garden settings work properly again
- If step 5 fails, take the results and determine why specific resources are unreachable. The The required resources resources may be blocked by Firewall settings, Network Policy etc.
- If the issue persists, please contact our Support
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