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SOCIFI Support Center

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SOCIFI Support Center


Guest WiFi & Sponsored Data Solution For Enterprises
Global Marketing & Monetization Solution for
MVNO, MNO and WiFi Carriers.

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Important Notice for Ubiquiti Users: Compatibility issue with controller version 5.10.12 and higher

WiFi General Quick Links

  • Video Tutorials 
  • Native SOCIFI Formats
  • Data Capture & Data Mining
  • GDPR & Privacy Policy

WiFi SAAS Key Links

  • Equipment Setup Guides
  • WiFi Captive Portal UX Flow
  • Paid Internet Access SAAS
  • Preferred Deals

  • API

  • White Label
  • Branding & Co-Branding

SES Reward System for Carriers/Publishers

  • Contact us


WiFi Partner/Reseller Program

  • Partner/Reseller Program
  • Partner/Reseller Request
  • Partner/Reseller Dashboard
  • White Label
  • White Label Request
  • Client Acquisition Request

WiFi Technical Requests

  • Trial Extension Request
  • White Label Request
  • API Access Request
  • Hotspot / AP Related Support
  • Customer Data Removal Tool

WiFi Business Requests

  • Pay-Thru Refund Request
  • PostPaid Request 
  • Credit Add Request
  • Earnings Payout Request
  • Change of Account Ownership 
  • Agreement/Contract Request


WiFi Publisher/Provider Quick Links

  • Equipment Setup Guides
  • RADIUS Settings 
  • Walled Garden Settings 
  • Captive Portal Troubleshooting
  • Known Issues  

WiFi Advertising Quick Links

  • Communication & Advertising Flow
  • Preferred Deals
  • Campaigns Tutorial
  • Best Practices
  • PSD Templates





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